Returns & Exchanges
At VIBGYOR, we want you to love every purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. If you are not completely satisfied, our streamlined exchange process ensures you find the perfect product with ease.
Return Process
- 1.Initiate Your Request
Log into your VIBGYOR account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is unused to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and use the tracking link to monitor your return status until it reaches our warehouse.